799bd Responsible Gambling — Your safety is our priority
Gaming should be fun, not stressful. 799bd is committed to helping you set healthy limits and stay in control.
Our Commitment
Play for fun, not for profit
Online casino and betting can be a form of entertainment — but it is not equally safe for everyone. 799bd believes every player should play consciously and responsibly. That is why we have built tools and guidelines to help you stay in control.
Gaming stays enjoyable only when you know when to stop. Chasing losses, spending beyond your budget, or continuing to play at the expense of family and work — these can be signs of problematic gambling. 799bd is here to make sure gaming always stays enjoyable.
Protection Tools
Tools to keep you in control
799bd gives you full control over how you manage your gaming experience.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately and keeps your deposits under control on its own.
Session Time Limit
Decide in advance how long you will play. When the set time is up, the system will automatically alert you so you do not unintentionally spend more time than planned.
Time-Out Break
If you want to take a break for a few days, use the time-out feature. Your account can be temporarily paused for anywhere from 24 hours to several weeks.
Self-Exclusion
If you feel that gambling is getting out of control, you can use the self-exclusion option to exclude yourself for an extended period or permanently. The support team will assist you with this.
Loss Limit
Set the maximum amount you are willing to lose within a given time period. Once that limit is reached, betting will automatically stop.
Support and Advice
Contact our support team at any time. Chat with us live or by email in Bengali — we are here to help, not to judge.
Warning Signs
Recognise the signs of problem gambling
If you notice any of the following signs in yourself or someone you know, it is time to seek help.
Repeatedly placing larger bets to recover previous losses is a dangerous habit.
Using money meant for household expenses or savings to gamble is a warning sign.
When gambling causes your relationships with family, friends, or colleagues to suffer.
Feeling irritable or anxious when unable to play is a sign of addiction.
Healthy Habits
Good habits for responsible gambling
Following these simple principles will keep gaming enjoyable at all times.
- Only play with money you can afford to lose without it affecting your household — this is called an "entertainment budget".
- Before you start playing, decide in advance how much time and money you will spend, and stick to those limits.
- Never place bets on impulse or while drinking — your ability to make sound decisions is reduced at those times.
- Take regular breaks while playing. A break of at least 15 minutes every hour is healthy.
- Do not think of gambling as a source of income — it is entertainment, not an investment.
- If you are under 21, do not play, and discourage others from doing so as well.
- If you feel you are losing control, contact 799bd support right away — there is no judgment here.
- Take the concerns of your loved ones seriously — if family or friends are worried about your gambling, listen to them.
Minor Protection
Protecting children and minors
Opening an account or playing at 799bd is strictly prohibited for anyone under 21. Age is verified at registration, and suspicious accounts are subject to review.
If there are children or teenagers in your home, it is important to keep your device and account secure.
- Keep your account password hidden from children.
- Always log out after use.
- Use parental control software on your device.
- Keep your budget and gaming apps out of children's sight.
How to report?
If you suspect a minor is attempting to access our platform, let us know immediately.
Direct connection 24/7, speak in Bengali
Self-Exclusion Details
The process of excluding yourself
Self-exclusion is a powerful tool that can keep you away from 799bd for a set period or permanently. When you use this feature:
- You will not be able to log in to your account.
- The exclusion cannot be lifted before the set period ends.
- The balance in your account will be kept safe.
- No promotional emails will be sent during the exclusion period.
To activate self-exclusion, contact us via live chat or email at [email protected] — we will act promptly.
Financial Control
Set your deposit and loss limits
At 799bd, the minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. To stay in control of your finances:
- Decide in advance how much you will deposit each day.
- Set limits to stay within your weekly or monthly budget.
- Decide how much you are willing to lose in a given period.
- If you want to increase a limit, you will need to wait through a cooling-off period.
Payments via bKash, Nagad, Rocket, and Upay are fast and secure. Withdrawals are typically completed within 10–45 minutes.
A Helping Hand
If you are struggling, talk to us
If you are experiencing any problems with gambling, do not carry that burden alone. The 799bd support team is with you 24/7 — in Bengali and English.
Live Chat
Speak directly with our trained support agents. Any time of day or night — active 24/7.
Email Support
Email us to describe your issue in detail. We respond quickly and take the necessary steps.
FAQ
Questions about responsible gambling
Enjoy safely — 799bd is
here for you
Enjoy your entertainment in line with responsible gambling principles. See the links below to learn more or to get started.
See More