Your Privacy Is Our Priority

1. Information Collection

We collect information from two main sources — what you provide directly, and what is collected automatically while you use the platform.

What you provide directly:

• Name and date of birth (for age verification — only users aged 21 and above may register)
• Email address and mobile number
• Residential address
• Identity document details (during KYC verification)
• Payment information (bKash, Nagad, Rocket, Upay account numbers)
• Information you provide when contacting support

Automatically collected information:

• Device type, operating system, and browser information
• IP address and approximate geographic location
• Page visits, session duration, and click data
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity logs

2. Purpose of Data Use

799bd uses your information only for the following legitimate purposes:

• To facilitate account registration and management
• To complete age and identity verification (KYC process)
• To process financial transactions and manage deposits and withdrawals
• To detect and prevent fraudulent activity
• To provide customer support (via live chat and email)
• To improve platform functionality and personalise the user experience
• To enforce responsible gaming policies
• To meet legal obligations
• To send relevant promotional information (if you have given your consent)

3. Data Storage and Security

799bd applies industry-standard technical and organisational measures to keep your information secure. Our servers use SSL (Secure Sockets Layer) encryption, which protects your data during transmission.

• All sensitive information is stored in encrypted form
• Payment information (bKash, Nagad, Rocket, Upay) is protected with additional layers of security
• Only authorised staff can access personal data, and only to the extent necessary
• Regular security assessments and audits are conducted
• In the event of a data breach, you will be notified in a timely manner in accordance with applicable regulations

We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

4. Data Sharing and Third Parties

799bd does not sell your personal information to third parties for commercial purposes. We may share information in the following limited circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete financial transactions
• Service providers: Trusted organisations that manage technical services (hosting, analytics) on our behalf, who are bound by strict confidentiality agreements
• Legal obligations: Disclosure of information to competent authorities in response to a court order or valid legal request
• Business transfers: In the event of a merger or acquisition, where the new owner will be bound by this Policy

5. Cookie Policy

Cookies and similar technologies are used on the 799bd website. Cookies are small text files stored on your device that help improve platform functionality.

• Essential cookies: Required to maintain login sessions and run core functions — these cannot be disabled
• Functional cookies: Help remember your preferences and settings
• Analytics cookies: Help us understand site traffic and usage patterns, which are used to improve service quality

You can manage non-essential cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

6. Your Rights

Every user registered on the 799bd platform has the following rights regarding their personal information:

• Right to access: The right to request information about what data we hold about you
• Right to rectification: The right to request correction of inaccurate or incomplete information
• Right to erasure: The right to request deletion of your data in certain circumstances (this may be limited where legal obligations apply)
• Right to restrict processing: The right to request that data processing be limited in certain circumstances
• Right to opt out of marketing: The right to opt out of receiving promotional emails or messages at any time
• Right to lodge a complaint: The right to contact us directly if you have concerns about how your data is being processed

To exercise these rights, email [email protected] or contact us via live chat.

7. Protection of Minors

799bd provides services only to users aged 21 and above. We do not intentionally collect any information from minors. If we become aware that a user is under 21, we will immediately close that account and delete the associated information.

The KYC process for age verification is followed strictly. If a minor known to you attempts to open an account on our platform, please contact us immediately.

8. International Data Transfers

Our servers and technology partners may be located in various countries. Your information may be processed outside Bangladesh where applicable. For any such transfer, we ensure that the receiving party complies with internationally recognised data protection standards and is contractually committed to protecting the confidentiality of your information.

9. Third-Party Links and Services

The 799bd platform may contain content from third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. These providers have their own privacy policies, and we are not responsible for information collected through their technologies. We recommend that you read their respective privacy policies.

10. Policy Changes

799bd reserves the right to amend this Privacy Policy at any time. For significant changes, we will publish a notice on the platform and, where applicable, notify the registered email address. Continued use of the platform after any changes will be considered as your acceptance of the revised Policy.

The latest version of this Policy will always be available on this page of the 799bd website. We recommend checking this page regularly.